Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use clarithoquenv's macro photography platform.
Last updated: January 15, 2025
Information We Collect
When you engage with our macro photography platform, we collect various types of information to provide you with the best possible experience. This includes information you provide directly and data we gather automatically through your interactions with our services.
We only collect information that is necessary for providing our services or that you have specifically chosen to share with us. You always have control over what personal information you provide.
How We Use Your Information
Your information helps us create a personalized learning environment and maintain the quality of our macro photography education platform. We use your data responsibly and only for legitimate business purposes.
- Delivering educational content and tracking your learning progress through our macro photography courses
- Communicating about upcoming workshops, events, and new course releases scheduled throughout 2025
- Providing technical support and responding to your questions about photography techniques
- Improving our platform based on user feedback and usage patterns
- Sending important updates about policy changes or service modifications
- Processing payments for premium courses and workshop registrations
- Maintaining account security and preventing unauthorized access
Marketing Communications
We may send you information about new courses, photography tips, and special offers only if you have opted in to receive these communications. You can unsubscribe at any time through the links in our emails or by contacting us directly.
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share certain data in specific circumstances to provide our services effectively and comply with legal requirements.
We may share your information with:
- Service providers who help us operate our platform, such as hosting companies, payment processors, and email services
- Professional photographers and instructors who lead our courses, but only the information necessary for educational purposes
- Legal authorities when required by Australian law or to protect the rights and safety of our users
- Business partners for joint educational programs, with your explicit consent
- Analytics providers to help us understand how our platform is used and improve user experience
All third parties we work with are required to maintain appropriate security measures and use your information only for the specified purposes. We conduct regular reviews of our partners to ensure they meet our privacy standards.
Data Storage and Security
Protecting your personal information is a top priority for us. We implement multiple layers of security to safeguard your data against unauthorized access, modification, or disclosure.
Security Measures
We use industry-standard encryption for data transmission and storage. Our servers are located in secure facilities with restricted access, and we regularly update our security protocols to address emerging threats.
All payment information is processed through PCI-compliant payment gateways, and we never store complete credit card details on our servers.
Your data is primarily stored on servers located in Australia, ensuring compliance with local data protection regulations. In some cases, data may be processed by international service providers, but only those who meet strict privacy and security standards.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for seven years after account closure, while learning progress data may be kept longer to support your continued education journey.
Your Privacy Rights
Under Australian Privacy Principles and applicable privacy laws, you have several rights regarding your personal information. We're committed to helping you exercise these rights easily and effectively.
Access Your Data
Request a copy of all personal information we hold about you, including your learning progress, account details, and communication history.
Correct Information
Update or correct any inaccurate or outdated personal information in your account at any time through your profile settings.
Delete Your Account
Request deletion of your account and associated personal data, subject to legal retention requirements for certain types of information.
Data Portability
Receive your personal data in a structured, commonly used format that allows you to transfer it to another service provider.
Restrict Processing
Limit how we process your personal information in certain circumstances, such as while we investigate a complaint you've made.
Object to Processing
Object to our processing of your personal information for marketing purposes or other legitimate interests that you feel are inappropriate.
To exercise any of these rights, please contact us using the information provided below. We'll respond to your request within 30 days and provide clear information about any actions we've taken.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform, remember your preferences, and analyze how our services are used. These technologies help us provide personalized content and improve our educational offerings.
- Essential cookies that are necessary for basic website functionality and security
- Performance cookies that help us understand how visitors interact with our site
- Functional cookies that remember your preferences and settings
- Marketing cookies that help us show you relevant content and measure campaign effectiveness
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some features of our platform. We provide clear information about our cookie usage when you first visit our site.
Third-Party Analytics
We use analytics services to better understand user behavior and improve our educational content. These services may collect information about your device and usage patterns, but we ensure that any data shared is aggregated and anonymized where possible.
International Data Transfers
While we primarily store and process your data within Australia, some of our service providers operate internationally. When we transfer your personal information outside Australia, we ensure appropriate safeguards are in place.
International transfers only occur with service providers who:
- Are located in countries with adequate privacy protections as recognized by Australian authorities
- Have implemented appropriate technical and organizational security measures
- Are bound by contractual obligations to protect your personal information
- Comply with international privacy frameworks such as the Asia-Pacific Economic Cooperation Privacy Framework
We regularly review our international service providers to ensure they continue to meet our privacy and security standards. If you have concerns about international data transfers, please contact us to discuss your specific situation.
Children's Privacy
Our macro photography platform is designed for adult learners and photographers aged 18 and over. We do not knowingly collect personal information from children under 18 without appropriate parental consent.
If a parent or guardian becomes aware that their child has provided us with personal information without permission, they should contact us immediately. We will take steps to remove such information from our systems and terminate the account if necessary.
Educational Programs for Minors
We occasionally offer specialized photography workshops for students under 18. These programs require explicit parental consent and follow additional privacy protections as required by Australian privacy laws for children's data.
Data Breach Notification
In the unlikely event of a data breach that may result in serious harm to your privacy, we are committed to transparency and will notify you promptly as required by Australian privacy law.
Our data breach response process includes:
- Immediate investigation to contain the breach and assess its scope
- Notification to the Office of the Australian Information Commissioner within 72 hours when required
- Direct communication to affected users within a reasonable timeframe
- Clear information about what data was involved and what steps we're taking
- Guidance on actions you can take to protect yourself
- Regular updates as our investigation progresses
We maintain comprehensive incident response procedures and regularly test our security measures to minimize the likelihood of data breaches occurring.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we'll notify you through email or prominent notices on our platform.
We encourage you to review this policy periodically to stay informed about how we're protecting your privacy. The "last updated" date at the top of this page indicates when the most recent changes were made.
Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you can contact us to discuss your concerns or close your account if preferred.
Major Changes Notification
For significant changes that affect how we collect or use your personal information, we'll provide at least 30 days advance notice and may require your explicit consent before implementing the changes.
Privacy Questions?
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: info@clarithoquenv.sbs
Phone: +61 897 970 889
Mail: 168-170 Fyans St, Geelong South, VIC, 3220, Australia
We aim to respond to all privacy inquiries within 5 business days.